Aok Nordwest - Kundencenter Itzehoe

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4.7

( 16 reviews )

Doctors, Medical Centers, Family Practice

Closed 08:30 AM - 01:00 PM See Hours

Theodor-Heuss-Platz 2, 25524 Itzehoe, Germany +49 8002-655-000

AOK NordWest - Kundencenter Itzehoe is a well-established healthcare service provider located in the heart of Itzehoe. With a focus on providing quality customer service, the center aims to meet the healthcare needs of the community by offering a range of health insurance and related services. The center is known for its friendly and knowledgeable staff who are dedicated to helping individuals and families navigate their healthcare options. Whether it's consultations, advice on insurance plans, or general inquiries, the team at AOK NordWest - Kundencenter Itzehoe is committed to providing excellent service to all its customers. Conveniently located and easily accessible, the center is a go-to destination for individuals seeking reliable healthcare solutions. With a strong reputation for customer satisfaction, AOK NordWest - Kundencenter Itzehoe continues to be a trusted provider in the healthcare industry.

Reviews

4.7/5

16 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bob walpole

March 22, 2024

Staff of very nice

Bill o

March 22, 2024

Super thank you

Aguilar family

March 22, 2024

Swantje Früchtenicht

Alex rutman

March 22, 2024

The nice lady at reception explained a lot to me about my problem and I was told to sit down for a moment. After waiting for almost 2 minutes, I was asked to go into one of the offices. A very friendly welcome there too. I was helped pretty quickly and my problem was solved. Thank you

Rob bates

March 22, 2024

Great team who give everything to make the customer happy. I still have to mention my contact person, Mr. Brendemühl, because he replies super quickly and has an answer ready for every concern. It's nice to have contacts who are always available.

Nan smith

March 22, 2024

My mother and I went to the AOK because of two concerns and were greeted in a very friendly manner when we registered. The employee who picked us up after a very short wait (Ms. Raese) was very friendly and competent. In addition, she explained everything clearly and was able to take away my "fear" about my request directly. After the visit, my mother was also in a very positive mood and satisfied. Can only be recommended 👍🏻

Bob howell

March 22, 2024

Ms. Fruchtnicht shows potential here and is chosen to help the customer in a meaningful way. What unfortunately didn't work over the phone was sorted out by Ms. Frucht, not very professionally and with a lot of enthusiasm for the job, even if it wasn't easy. There should be more employees who are motivated like this. Gladly again.

Queenie cheng

March 22, 2024

The employee who picked me up after a very short wait (Ms. Swantje Fruchtnicht) was very friendly and competent. Very nice advice and quick and accurate handling of the matter.